We don’t just supply fuel—we drive industries, empower businesses, and fuel everyday lives with efficiency, reliability, and innovation
As a dynamic player in Zambia’s petroleum sector, we specialize in retail and bulk fuel distribution, lubricants, and LPG solutions, ensuring that individuals and businesses always have the energy they need to move forward.
Our Values
Organization Structure
Governance
At Boltt, we believe that transparency, accountability, and integrity are the foundation of our business. Our commitment to compliance is not just about meeting regulatory requirements—it’s about ensuring that every transaction, every decision, and every interaction upholds the highest ethical standards.
We are dedicated to creating a responsible, safe, and inclusive business environment that prioritizes fairness, sustainability, and corporate responsibility. Through our comprehensive compliance policies, we ensure that our employees, partners, and stakeholders align with global best practices, fostering trust and long-term success.
Explore our compliance policies below, which reflect our commitment to ethical business conduct, regulatory adherence, and continuous improvement.
Year
Document
Description
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2025
Complaint Handling Procedure
At Boltt, we take feedback seriously. Our Complaint Handling Procedure ensures that all concerns from customers, employees, and stakeholders are addressed swiftly, fairly, and transparently. We are committed to resolving issues efficiently and continuously improving our services
2025
Human Rights Statement
Boltt is dedicated to upholding human dignity, fairness, and respect in all our operations. We strictly prohibit forced labor, discrimination, and unethical practices, ensuring that all employees, partners, and suppliers adhere to international human rights standards
2025
Environmental Statement
Sustainability is at the core of Boltt’s mission. We are committed to reducing emissions, conserving resources, and promoting eco-friendly practices in all aspects of our business. Our goal is to minimize environmental impact and support a greener future
2025
Supplier Code of Conduct
We hold our suppliers to the highest ethical and professional standards. Our Supplier Code of Conduct ensures that all partners align with our commitment to fair labor practices, environmental responsibility, and ethical business dealings
2025
Employee Code of Conduct
Integrity, accountability, and excellence define the Boltt work culture. Our Employee Code of Conduct ensures that all team members uphold professionalism, ethical behavior, and respect in the workplace, fostering a positive and high-performing environment
2025
Sanctions Policy
Boltt strictly complies with global sanctions laws to prevent business dealings with restricted entities and individuals. Our Sanctions Policy ensures that all transactions are conducted legally, ethically, and transparently, safeguarding our company and stakeholders
2025
Privacy Policy
Your data matters to us. Boltt is committed to protecting personal information, ensuring transparency, and maintaining strict data security measures. Our Privacy Policy governs how we collect, store, and safeguard information while complying with legal standards
2025
Industrial Relations Policy
We believe in a fair, respectful, and collaborative work environment. Our Industrial Relations Policy promotes open communication, collective bargaining, and fair labor practices, ensuring positive employer-employee relationships
2025
Health, Safety, Security, and Environment (HSSE) Policy
Safety is non-negotiable at Boltt. Our HSSE Policy outlines our commitment to workplace safety, risk management, and environmental protection, ensuring that employees, customers, and communities are safe and secure
2025
Environmental, Social, and Governance (ESG) Policy
Boltt is committed to sustainability, social responsibility, and strong corporate governance. Our ESG Policy integrates ethical decision-making, environmental protection, and social impact to drive long-term success and responsible business practices
2025
Diversity and Inclusion Policy
At Boltt, we celebrate diversity, equity, and inclusion in every aspect of our business. We are committed to creating an inclusive workplace where all employees, partners, and stakeholders are treated with fairness, respect, and equal opportunities. Discrimination and exclusion have no place at Boltt
2025
Anti-Money Laundering (AML) Policy
Boltt upholds strict anti-money laundering regulations to prevent illicit financial activities. We enforce thorough customer due diligence, transaction monitoring, and compliance training to detect and prevent money laundering and financial crimes
2025
Anti-Bribery and Corruption Policy
Integrity is at the heart of Boltt. We maintain a zero-tolerance policy against bribery and corruption in any form. All employees, partners, and stakeholders are expected to adhere to the highest ethical standards, ensuring that all business dealings remain transparent, lawful, and fair
